Frequently Asked Questions

Everything you need to know about Snag style and service.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. Since our fits vary by collection, we recommend measuring yourself and comparing it to our size chart for the most accurate fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request and receive a prepaid shipping label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you ship internationally?

Yes, Snag ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my Snag garments?

To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.